Refund and Returns Policy

Overview

Once you receive the product, you have seven days to notify us if you are not satisfied.

To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.

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Refunds

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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Late or missin refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this, and you still have not received your refund yet, please contact us at [email protected].

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Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at [email protected] and send your item to:

1 Boundary st, Currumbin Waters, QLD – 4223

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Shipping returns

To return your product, you should mail your product to:

1 Boundary st, Currumbin Waters, QLD – 4223

Once we agreed to the refund, we can refund your shipping costs too. The shipping should be Standard type.

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